Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
**No Refund or Return Policy for Custom/Personalized Items**
Effective Date: 5/10/2024
Favor My Party specializes in providing custom and personalized items tailored to meet the unique preferences and specifications of our customers. As such, we operate under a strict policy regarding refunds and returns. Please read the following carefully:
**Custom/Personalized Items**
We offer custom-made and personalized products that are uniquely crafted to fulfill individual requests and requirements. These items are specifically designed, manufactured, or altered according to the customer's preferences, including but not limited to, customized designs, colors, sizes, and materials.
**No Refund Policy**
Due to the bespoke nature of our custom and personalized items, we do not offer refunds under any circumstances once an order has been placed and the production process has commenced. This policy applies to all custom and personalized products, including but not limited to:
- Customized apparel and accessories
- Personalized gifts and keepsakes
- Tailored artwork and designs
**No Return Policy**
Similarly, we do not accept returns for custom or personalized items unless there is a defect or error on our part in fulfilling the order. We take great care to ensure that each product meets the customer's specifications and undergoes thorough quality control checks before shipment. In the event of a defect or error, we will gladly replace or repair the item at no additional cost to the customer.
**Cancellation Policy**
Once an order for custom or personalized items has been placed and production has begun, cancellations are generally not accepted. However, we may consider cancellation requests on a case-by-case basis if the production process has not yet commenced. Any cancellation requests must be made promptly and are subject to approval by our customer service team.
**Customer Satisfaction**
While we strive to provide the highest quality custom and personalized items, customer satisfaction is our top priority. If you encounter any issues with your order or have any concerns regarding our products or services, please contact our customer support team. We are committed to addressing any issues promptly and finding a satisfactory resolution whenever possible.
**Contact Us**
If you have any questions or require further clarification regarding our refund and return policy for custom/personalized items, please contact us at:
By placing an order for custom or personalized items with Favor My Party, you acknowledge that you have read, understood, and agreed to abide by the terms of this policy.
Thank you for choosing Favor My Party. We appreciate your understanding and support.
Favor My Party
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